Frequently Asked Questions

Everything you need to know about Agents4You.

How does the AI receptionist work?

When someone calls your dedicated UK number, our AI answers professionally, understands the caller's needs, and can book appointments, answer FAQs, or take messages — all automatically. The AI is configured around your specific business, so it knows your services, hours, and common questions.

How long does setup take?

Under 5 minutes. Sign up, enter your business details, and your AI receptionist is live immediately. Your dedicated UK phone number is activated within seconds of completing signup — no hardware, no installation required.

Can I customise what the AI says?

Yes. From your dashboard you can control your business hours, services, FAQs, and greeting style. The AI adapts to represent your specific business, using the information and tone you configure.

What happens outside business hours?

Your AI still answers calls 24/7. It knows your business hours and handles after-hours calls appropriately — informing callers of your opening times and offering the next available appointment slot if booking is enabled.

Do you record phone calls?

No. We do not record call audio. We store call metadata (duration, timestamp, caller number) for your dashboard and billing purposes only. Your callers' conversations are not stored as audio recordings.

Is my data secure?

Yes. We comply with UK GDPR, use encrypted connections for all data in transit, and process payments securely via Stripe — we never store card details. See our GDPR page for full details on how we handle your data.

What types of businesses use Agents4You?

Solo entrepreneurs and small businesses across the UK: plumbers, electricians, hairdressers, beauty salons, garages, mechanics, personal trainers, consultants, contractors, and more. If your business relies on phone calls, Agents4You can help.

Can I change plans later?

Yes. You can upgrade or downgrade at any time from your dashboard. Changes take effect immediately, and we'll prorate your billing automatically.

Is there a setup fee?

No setup fees, ever. Your first month starts as soon as you complete signup, and your phone number is activated within 30 seconds.

Can I cancel anytime?

Absolutely. Cancel anytime from your dashboard. You'll have access until the end of your billing period, with no penalties or hidden fees.

What if I'm not satisfied?

Cancel within the first 14 days for a full refund. No questions asked. You can also cancel anytime after that from your dashboard — no penalties or hidden fees.

Still have questions?

Our support team is here to help. Send us an email and we'll get back to you within 24 hours on weekdays.

Ready to get started?

Join UK businesses saving time with AI. Under 5 minutes to set up. 14-day money-back guarantee.